Technical Advice

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Facing challenges in finding a suitable solution for your specific requirements? HITEK’s dedicated technical department boasts the expertise and resources needed to assist you in discovering the perfect resolution to protecting your electronics. With our team of product experts available during our business hours, you can expect a prompt and efficient response to your enquiry.

Contact Methods

Out of hours support

We totally understand that not all technical issues will happen during our working hours. As such we have built up a technical knowledge base of information to hopefully deal with basic/frequent technical issues we see. if your question/solution isn’t there, then we recommend sending us an email or filling out the form below

How do I receive advice

Our technical experts are easily reachable through many different channels. Please use one of these channels listed if you require technical support.

  • Contact form below – fill out the contact form below and it will aim to respond within 1 -2 working days if not sooner.
  • Live Chat – this is the quickest way to get in touch with us where you can chat with our Technical/ Costings team during office hours.
  • Email – send an email to our sales team through to, monitored during office hours.
  • Phone call – if you prefer the sounds of a human voice, call us on +44 (0)1724 851678 where you will be transferred to the correct department for your enquiry
Live chat knowledge base

Need Technical support? Fill out the form below

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